FAQ 

Getting Started

What is the setup process?

For you to get set up building your site with Foliowebsites, first thing first is Sign up. You can sign up for our free 30 days trial. Once you decide to stick around with us, you can upgrade your plan to whatever suit your needs.

Will your websites work on iphone, ipad, android, etc?

Yes, that is the beauty of Folio! Our websites are 100% responsive, meaning they look great on all mobile devices. No need to worry about changing your layout, image sizes, or font types for specific screen sizes. Folio takes care of all of that for you.

How do I view the FolioWebsites walkthrough again?
  1. Look under the Settings menu and click on Support button to bring up the Support page. Then click on WALKTHROUGH.

  2. After you click on WALKTHROUGH, a window will pop up on your screen and follow the prompt message through the tutorial. If you would like to skip, click on the Skip Tour located on the upper right hand corner of the screen.

How do I preview a page?
  1. Each time you are done with updating your page/blog and want to see the preview, hover mode section then click “Preview”.

  2. Preview mode.

  3. To go back to edit mode click on BACK TO EDIT MODE located on the top left corner of the screen.

How do I log into my FolioWebsites account?
  1. Click on LOGIN located on the top right corner of the screen.

  2. Enter your Email Address and Password.

How do I edit the format of my Website?

To edit the format of your website, click on the edit menus appearing on the left side of your site builder, and click Theme menu. Make adjustments on the options and click the save button..

How to add your custom domain name to your FolioWebsites on GoDaddy?
  1. On the Foliowebsite builder, go to the settings page then click the ‘Domain’ dropdown. Check how your custom domain is registered to the app:

    If your domain is registered with ‘www’ (i.e. www.mywebsitedomain123.com)

  2. After logging in to your GoDaddy account and navigate on the My Products page. Select which domain you wish to link your Folio website and click the DNS button. (ex. mywebsitedomain123.com)

    • To link your registered domain to your Folio website (i.e.philliphicksphotography.foliowebsites.com), do the following step:

    • add ‘www’ CNAME record and point to your Folio website
      1. Host: www
      2. Points to: philliphicksphotography.foliowebsites.com
      3. TTL: 1 hour
  3. To redirect the root domain (i.e. mywebsitedomain123.com) to your Folio website (i.e. philliphicksphotography.foliowebsites.com):
    1. Set your A record value to 34.213.216.223
    2. If the domain registered to Folio is without ‘www’ (i.e. mywebsitedomain123.com)
    • To link your registered domain to Folio website:

    • Set your A record to 34.213.216.223
    • To redirect the root domain (i.e. mywebsitedomain123.com) to your subdomain (i.e.www.mywebsitedomain123.com) to your Folio website (i.e.philliphicksphotography.foliowebsites.com), do the following step:

    • add ‘www’ CNAME record and point to your Folio website
      1. Host: www
      2. Points to: philliphicksphotography.foliowebsites.com
      3. TTL: 1 hour
    • Once this is completed, allow 1-2 hours for the domain to propagate and update across the web. If you have any trouble updating your GoDaddy DNS records, please call GoDaddy support. You can also contact our support team with your GoDaddy login credentials and we can assist you further as needed.

How to add a Google Tracking ID

Google Analytics is used to keep track of the traffic and usage of your website.

  1. If you don’t have a Google Universal Analytics account set up for your site yet, you can do so quite easily. From Google Analytics ,sign in with your Google (Gmail) account (or sign up for one).

  2. Create New Account.

  3. If you don’t have a Google Universal Analytics account set up for your site yet, you can do so quite easily. From Google Analytics ,sign in with your Google (Gmail) account (or sign up for one).

  4. Once you are signed in, go to Admin tab down at bottom left corner.

    Click on Property Settings.

  5. Look under Basic Settings for your Tracking ID.

  6. Log in to your Foliowebsites account at https://foliowebsites.com/app/login#/.

    Go to Main menu and click on Settings. Go down to Google Tracking ID and put in your tracking ID.

How do I set up my email with my domain?
  1. Go to the Google Apps Gmail page and click the button that says “Get Started”.

  2. Let’s get started by clicking “Next”.

  3. Enter your business name and select the number of employees and click “Next”.

  4. Select your Country and click “Next”.

  5. Enter your current email address and click “Next”.

  6. Click the “YES, I HAVE ONE I CAN USE” button.

  7. From here, type in your email domain name under “Domain Name” and click “Next”

    Enter your first and last name and click “Next”

    Enter a username and password and click “Next”

    Click the checkbox next to, “I’m not a robot”, review the terms from the “G Suite Agreement”, and click “Agree and create account”.

How to update my payment information?
  1. Under Settings click on Account.

  2. Look under Plan and click Upgrade Plan.

  3. Select your Plan and click UPGRADE.

  4. Select your Country and click “Next”.

  5. After clicking UPGRADE, you will be directed to Payment page to put in / update your payment information.

  6. Click the “YES, I HAVE ONE I CAN USE” button.

  7. From here, type in your email domain name under “Domain Name” and click “Next”

    Enter your first and last name and click “Next”

    Enter a username and password and click “Next”

    Click the checkbox next to, “I’m not a robot”, review the terms from the “G Suite Agreement”, and click “Agree and create account”.

How to purchase a domain name and add email to your website?
  1. Go to the Google Apps Gmail page and click the button that says “Get Started“.

  2. Let’s get started by clicking “Next“.

  3. Enter your business name and select the number of employees and click “Next”.

  4. Select your Country and click “Next”.

  5. Enter your email address and click “Next“.

  6. Click the “NO, I NEED ONE” button.

  7. Enter the domain you want to buy and click the “magnifying glass” icon to see if it is available.

  8. Verify that this is the domain you want to purchase and click “Next”.

  9. Enter your contact information and click “Next“.

  10. Enter your name and click “Next”.

  11. Enter the login credentials you want to use and click “Next”.

  12. Check the box and click “AGREE AND CREATE ACCOUNT”.

  13. Click “GO TO SETUP“.

  14. Verify your information and check the corresponding boxes and then click “continue“.

  15. Confirm your domain registration and click “Next”.

  16. Enter your credit card information and click “Continue”.

  17. YOU DID IT! Now click “Continue” and you’re done.

  18. Now that your account has been created, we can start the domain verification process. Click the “Start Setup button.

  19. Click the “Verify Domain” button and then click Next.

How to switch my Folio website theme?
  1. Go to the Main menu and click on Theme.

  2. Click on Browse Theme

  3. And then from here you can choose your theme and allows you to switch back from one to the other.

How to add your custom domain name to your FolioWebsites on BlueHost?
  1. Navigate to My.BlueHost.com Enter your domain name, password and hit submit.

  2. Click Domains from the navigation.

  3. Check off the box next to your domain and then go to the Main tab and select Manage DNS records.

    Important: Make sure that nameservers are set to default

  4. In the Editor, under Add DNS Record, add the following values to the required fields to point your own domain to your Folio Subdomain.

    • Host Record: www
    • Leave the TTL field at “14400“
    • Type: CName
    • Points to: mydomain.foliowebsites.com

      (Please use your Foliowebsites subdomain here located in Settings page, then, domain section or you can copy and paste your website’s URL)

    • Then click Add Record button.
  5. Input the following values to the required fields:

    • Choose Permanent
    • http://www.? : mydomain.com (Please use your custom domain here without “www”)
    • Redirects to: http://www.mydomain.com (Please use your custom domain here with “www”)
    • Select “Redirect with or without www”
    • Then click, “add this redirect
What does the back-end of FolioWebsites look like?

Here are the screenshots of what does the back-end of Foliowebsites look like.

  1. Log in screen.

  2. Main screen

  3. Album View

  4. Blog Post View

  5. Page View

  6. Adding a Page

Can I change website themes in the future if I would like?
  1. Go to the Main menu and click on Theme.

  2. Click on Browse Theme.

  3. And then from here you can choose your theme and allows you to switch back from one to the other.

How do I add or enable reCAPTCHA on my Contact Form?
  1. Go to https://www.google.com/recaptcha and click on Get reCAPTCHA at the top right-hand corner to register your website.

  2. Note the options that appear on the next page. Select reCAPTCHA v2 and type your domain name/s in the text box. Make sure to have only one domain per line. Once you’ve finished, click on Register.

  3. On the next page, scroll down and find Keys. Keep your Site key and Secret key somewhere secure.

  4. Scroll down further and note the Key Settings. In Label, type in the location your reCAPTCHA will appear on your website. In Domains, type in the exact domain name/s where you will add reCAPTCHA. As before, make sure to have only one domain per line. In Owners, type in the email address/es of the owner/s of the domain/s. Once you’ve finished, click on Save changes.

  5. Back on your Folio website, click on Settings under the main menu.

  6. Scroll down to the advanced Settings options, and copy-paste your Google reCAPTCHA API Keys into the appropriate spaces under the Google reCAPTCHA section.

  7. Go now to Pages & Menus under the main menu, then go to your Contact Page.

  8. Click on your Contact Form and hit the Edit button, depicted by the icon of a pencil inside a circle.

  9. Toggle Enable Google reCAPTCHA.

  10. Go to your live site and check out your Contact Page. reCAPTCHA has now been added to your Contact Form.

How do I customize the font on my Theme?
  1. Log in to your FolioWebsites account. Inside the builder, click Theme on the left sidebar.

  2. Click the drop-down button to show the options for Title, Paragraph, and Link.

  3. Click the color picker to change the color of your text.

  4. To change the font, click the drop-down button opposite the word font.

  5. To change the text size and the line height, just drag the slider or enter the size you want.

  6. Don’t forget to click Save Changes after any adjustments.

Building Your First Web Page With the Folio Builder
  1. Sign up for your FolioWebsite using an existing email. Choose a subdomain for your account.

  2. After successfully registering, select any theme of your choice.

  3. Before adding your sections and elements, you can configure the Theme settings, such as the Title, Paragraph, Images and so on.

  4. Don’t forget to click the Save Changes button.

  5. Start adding sections by clicking the add button on the right-hand corner of the page.

  6. Simply click the add button on the section toolbar to start adding your desired elements such as images, paragraph, video, etc to its designated column.

  7. Once satisfied with the outcome, click the live view icon to see your first created web page with the Folio builder.

Need More Help?

Chat with us by clicking the blue button in the bottom right corner of this page.